Fidelity is excited to announce a new opportunity for individuals looking to kickstart their career in sales. We have opened a new Contact Centre Sales Role, and we are looking for motivated individuals who have a Grade 12 or equivalent qualification.

You will be responsible for handling incoming and outgoing calls, promoting our products and services, and providing great customer service as a Contact Centre Sales Representative at Fidelity. This position provides an excellent opportunity to hone your sales talents and advance within the organisation.

What you will need

• Grade 12 or equivalent
• Knowledge of customer service principles and practices
• Telephonic Sales Support
• Knowledge of administrative procedures
• Knowledge of security industry beneficial
• Fully bilingual

Keep accurate records of discussions or correspondence with customers.

• Communicate and coordinate with internal departments and or branches
• Record cancellations and appointments on Customers at, Sales Consultants Diaries and Listener
• Ensure that where Reconnections are not possible system removals are booked
• Analyze statistics or other data as required by management
• Processing BOC
• Booking of Pro-Mo leads

Application process for Contact Centre vacancy available at Fidelity

• If you are interested in working as a contact centre sales representative and enjoy connecting with people, this could be the perfect opportunity for you.
• Fidelity Services Group believes in investing in workers and giving them tools which they need to thrive.
• If you meet the requirements and are interested in this position. [ Click here to view and apply ]
• You should have good communication skills, a love for sales, and the ability to operate in a fast-paced atmosphere to succeed in this profession.

Keep internal and external customers informed at all times of what the status is in their relocating process

More like this

• Contact Centre Job at Fidelity Services Group
• Contact Centre Learnership 2023
• Fidelity Services Group Call Centre Agent

Company offering Opportunity: Fidelity Services Group.
Salary: Market related.
Job Title : Contact Centre Sales .
Opportunity Location : Gauteng,Midrand
Closing dates: 12 October 2023 .
Last updated : 06 October 2023 ,