Cartrack, a global leader in vehicle telematics, is seeking a Driver Supervisor in Durban. This role is pivotal in ensuring high driver performance, compliance, and client satisfaction for our delivery services. If you are passionate about leadership and logistics, this permanent position offers an exciting opportunity to contribute to a dynamic and innovative company.

Position Details

• Job Title: Driver Supervisor
• Listing Reference: cartr_000567
• Industry: Distribution, Transport & Logistics
• Category: Others: Transport and Logistics
• Location: Durban
• Contract Type: Permanent
• Employment Equity: No
• Closing Date: 9 December 2024

About Cartrack

Cartrack is a leading global provider of vehicle telematics, with operations across 23 countries and five continents. Our innovative in-house technology delivers intelligent, actionable data to fleet operators while providing enhanced security for vehicle owners. At Cartrack, we pride ourselves on being service-centric, ensuring exceptional quality and financial satisfaction for clients, regardless of their fleet size or vehicle type.

Key Responsibilities

As a Driver Supervisor, your duties will include:

1. Driver Performance:
   • Monitor and oversee driver performance metrics.
   • Identify improvement opportunities and create action plans for underperforming drivers.
   • Recognize and reward top-performing drivers.
2. Compliance:
   • Ensure drivers meet all quality standards through regular field assessments.
   • Escalate issues where compliance is not met.
3. Reporting:
   • Generate reports on driver performance and KPIs.
   • Use data insights to suggest improvements for driver efficiency.
4. Driver Supply:
   • Track daily attendance and ensure SLA and coverage are met.
5. Relationship Building:
   • Develop strong relationships with drivers and client store managers.
   • Provide feedback on store processes and ensure adherence.

Minimum Requirements

To qualify, applicants must have:

• A Grade 12 certificate.
• An own vehicle (roadworthy with comprehensive insurance and third-party liability).
• Strong interpersonal, leadership, and communication skills.
• Problem-solving and conflict-resolution capabilities.
• A customer-centric approach and understanding of driver needs.
• Familiarity with the gig economy or on-demand service platforms.
• Proficiency in Google Suite and data manipulation using MS Excel/Google Sheets.
• Flexibility to work evenings or weekends as required.

How to Apply

To apply for the position, prepare and submit the following documents:

1. Comprehensive CV: Highlighting your qualifications, experience, and key achievements.
2. Cover Letter: Explaining your suitability for the role and how you meet the requirements.
3. Copies of relevant certifications (if applicable).

Submit your application via Cartrack’s career portal or email the HR department. Ensure your application is received before the closing date, 9 December 2024.

Contact Information
For inquiries regarding the role or application process, visit Cartrack’s official website or contact the Durban office.

Don’t miss this opportunity to advance your career in logistics with a global leader. Apply today!