- Company Name: Tracker
- Job Title: Agent: Installation Support Scheduling (6 months Fixed Term Contract) X11
- Location: Randburg, South Africa
- Job Category: Customer Service
- Contract Type: Fixed Term Contract
- Closing Date: 1 July 2025
- Remuneration: Market Related
- EE Position: No
- Listing Reference: track_001421
Tracker Agent: Installation Support Scheduling Vacancy
Tracker is inviting South African jobseekers with grade 12 to apply for their Agent: Installation Support Scheduling Vacancy.
Also check: SOILL (Southern Oil Pty Ltd) Learnership: NQF 3 Food Laboratory Analysis
Job description:
- Marketing of Tracker to both existing and prospective clients.
- Establishing, building and maintaining relationships with our various partners.
- Contract administration, feedback and daily statistical reporting.
- Ensure that Customer Service standards are maintained in a highly pressurized environment.
- Provide service within the region as well as other departments/regions/staff within Tracker.
- Meet/exceed targets.
- Data capturing.
- Follow up leads/queries.
- Scheduling fitments of Tracker units.
- Liaising with technicians regarding appointments.
- Rescheduling of appointments.
Minimum requirements:
- Matric with at least 1 year Contact Centre experience.
- Bilingual (English and Afrikaans) advantageous.
- Computer literacy.
- Excellent typing and accurate data capturing skills.
- Excellent communication skills including excellent telephone manner.
- Analytical skills.
- Ability to work under pressure.
- Feel confident to have all calls voice recorded.
- Excellent time management - Work with time controls.
- High levels of self-discipline.
- Be able to work independently.
Also check: Department of Employment and Labour: Client Service Officer
