Company Hiring:  Road Accident Fund
Salary: Market Related
Job Title: ICT
Location Country: South Africa
Job Location Province: Gauteng

The Organization is providing learners who have completed grade 12 with an opportunity to gain work experience and a SAQA qualification.

Applications are invited for a Learnership from unemployed graduates between the age of 18 and 35. The learnership program will run for a period of eighteen (18) months.

Reference Number: 12112021SDL
Work based exposure may include the following
• Logging, tracking, escalating, communicating and closing of Incidents and Service requests.
• Prioritize calls for speedy response on urgent matters.
• Provide administrative services relevant to ICT Service Desk including receipt and processing of access request forms.
• Escalate unresolved problems to 2nd line support.
• Make follow-ups with Users and customer engineers to ensure that the User problem is attended timeously.
• Monitor incidents/requests according to priority.
• Ensure that information captured from 2nd line is relevant to calls logged.
• Maintain a Knowledge Library of incidents resolved
• Generate regular reports on incidents reported and documented solutions developed.
• Report on external services provided by External Service Providers ensuring they adhere to SLA agreed.

Requirements:
• Certified Matric / Grade 12 certificate
• Certified copy of your ID
• Your CV and motivational letter
Competencies:
• Written and verbal communication skills
• Interpersonal skills
• Detail orientation
• Desire and potential to learn
• Self-motivated
• Basic computer skills
• Prioritize tasks as needed

How to Apply for ICT Learnerships 2022/2023

Attach the following documents in your application:

• Certified Matric / Grade 12 certificate
• Certified copy of your ID
• Certified copy of Academic transcript (if applicable)
• Your CV and motivational letter

Reference Number: 12112021SDL

Applications can be forwarded to the following mail address: Patiencem.Recruitment@raf.co.za

More Jobs Opportunities

1. Learnerships
2. Call centre
3. Admin Clerk
4. Cleaner
5. Jobs that require Grade 12
6. Jobs without Grade 12/matric
7. Government Jobs
8. Internships

Opportunity Closing/listed Date
Posted: 18 November 2021 Application Closing Dates: 23 November 2021
Article Category
learnerships in Centurion, Pretoria
Opportunity available in
South Africa , Gauteng