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fidelity

New Contact Centre Sales Role at Fidelity

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Fidelity is excited to announce a new opportunity for individuals looking to kickstart their career in sales. We have opened a new Contact Centre Sales Role, and we are looking for motivated individuals who have a Grade 12 or equivalent qualification.

You will be responsible for handling incoming and outgoing calls, promoting our products and services, and providing great customer service as a Contact Centre Sales Representative at Fidelity. This position provides an excellent opportunity to hone your sales talents and advance within the organisation.

What you will need

  • Grade 12 or equivalent
  • Knowledge of customer service principles and practices
  • Telephonic Sales Support
  • Knowledge of administrative procedures
  • Knowledge of security industry beneficial
  • Fully bilingual

Keep accurate records of discussions or correspondence with customers.

  • Communicate and coordinate with internal departments and or branches
  • Record cancellations and appointments on Customers at, Sales Consultants Diaries and Listener
  • Ensure that where Reconnections are not possible system removals are booked
  • Analyze statistics or other data as required by management
  • Processing BOC
  • Booking of Pro-Mo leads

Application process for Contact Centre vacancy available at Fidelity

  • If you are interested in working as a contact centre sales representative and enjoy connecting with people, this could be the perfect opportunity for you.
  • Fidelity Services Group believes in investing in workers and giving them tools which they need to thrive.
  • If you meet the requirements and are interested in this position. [ Click here to view and apply ]
  • You should have good communication skills, a love for sales, and the ability to operate in a fast-paced atmosphere to succeed in this profession.

Keep internal and external customers informed at all times of what the status is in their relocating process

More like this

Company offering Opportunity: Fidelity Services Group.
Salary: Market related.
Job Title : Contact Centre Sales .
Opportunity Location : Gauteng,Midrand
Closing dates: 12 October 2023 .
Last updated : 06 October 2023 ,