Company Hiring :Nedbank
Salary: Market Related
Job Title: Wills administrator
Location Country: South Africa,Johannesburg

Job Purpose

To monitor and control Wills in progress and signed Wills in safe custody.

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg: staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of business strategy (eg: training/awareness on digital forensic examination to external parties on pro bono basis).
• Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
• Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
• Data capturing of signed Wills received for safe custody and preparing correspondence to intermediaries/ BDC and clients in respect of signed Wills with Legality.
• Ensure that safe custody form are submitted timeously for processing.
• Ensure that the original Wills/ Safe Custody forms are filled accurately through following processes; procedure and policies.
• Generate Income and mitigate reputational risk and financial loss in line with the agreed standards.
• Ensure that all necessary governance are in place by consistently following the adminstrative procedures; processes and policies.
• Acknowledge receipt of wills to the intermediaries and by sending letters to clients.
• Ensure that all wills received for the month has to be captured by cob on last day of month.
• Ensure that relationships with advisors/ BDC/ estate managers and clients are maintained and retained; through provision of goood service.
• Ensure Estate request are dealt with and clients query resolved timeously and copy request/cancellation within SLAs.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and values by demonstrating the values through interaction with team and stakeholders.
• Ensure that own contribution and participation contributes to the achievement of team goals.
• Create and manage own career through guidance and support of management; department and colleagues.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Post Matric qualification in Office Administrationor equivalent.

How to apply

Apply here:https://jobs.nedbank.co.za/job/Johannesburg-Wills-administrator/772155701/

Posted date: 12 February 2022