How to change SASSA SRD phone number without application ID
Changing the phone number linked to your South African Social Relief of Distress (SRD) grant can be important if you lost your phone, changed your number, or want to update your contact details. If you don’t have your application ID, you can still make the change by following these steps:
1. Visit the SRD Website
First, go to the SRD grant website where all online applications and updates happen, including contact details.
2. Click on the Update Details Option
On the homepage, find the option that says “Update Your Contact Details” or “Update Your SRD Information.” This link will take you to a page where you can change your phone number, banking details, and other information.
3. Enter Your ID Number and Name
You’ll be asked to provide your ID number and other personal details (like your full name). These details will help identify your profile.
4. Select “Update Phone Number” Option
In the update section, choose the option specifically for changing your phone number. You may also be required to confirm your identity through an OTP (one-time PIN) sent to your old or new number, depending on the system’s requirements.
5. Enter the New Phone Number
Carefully type in your new phone number. Double-check it to ensure accuracy, as this will be used for all future communications regarding your SRD grant.
6. Submit Your Request
Once you’ve entered your new number, submit the request. The system should confirm that your details have been successfully updated.
Additional Tips
- Allow Time for Processing: It might take a few hours or even a day for the update to reflect.
- Keep Records: Take a screenshot or note down any confirmation message.
- Double-Check Contact Details Regularly: Ensure the updated phone number is working, as it will be needed for future notifications.
To start updating your SRD grant details, visit the official SRD website at srd.sassa.gov.za.
