First National Bank (FNB) Call Centre Vacancy in Johannesburg, South Africa

First National Bank (FNB) is looking for enthusiastic South African jobseekers to apply for its Call Centre Learnership Programme.

Are you someone who can:

Act responsibly with work related resources to contribute to cost containment.
Address customer needs to meet or exceed customer expectations.
Build and maintain stakeholder relationships.
Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service.
Innovate to improve customer experience by continuously looking for better and more efficient ways of doing things.
Be flexible and adapt to changing circumstances.
Deliberately seek diverse opinions, build on ideas and do not duplicate effort.
Participate in the innovation process in the business and contribute toward new innovations against objectives.
Plan and complete activities within area of work to meet set time and quality standards.
Adhere to schedules to perform assigned work Attend (and facilitate) meetings as and when required.
Maintain documentation and share information with the team where applicable.
Execute own work in accordance with the organisational values and code of ethics.

Requirements:

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