Mukuru invites motivated individuals to apply for its Contact Center and Agent Support Learnership Program. This one-year program offers a unique chance to gain practical experience, earn an FETC: Contact Centre Services NQF Level 4 certificate, and build a strong foundation for a successful career in a dynamic, supportive environment.

Learnership Details

• Position: Contact Center and Agent Support Learner
• Qualification: FETC: Contact Centre Services NQF Level 4
• Location: Western Cape – Mowbray
• Duration: 12 months (fixed contract)
• Start Date: 01 March 2024

Benefits of Joining Mukuru

• Gain valuable hands-on experience in a leading company.
• Develop essential skills to boost your career prospects.
• Receive a competitive stipend during the learnership.
• Potential for permanent employment based on performance.

Also check: Kumba Iron Ore, part of Anglo American, is looking for a Warehouse Assistant

Admission Requirements

To qualify for this learnership, applicants must meet the following criteria:

• Education: Grade 12 (Matric) certificate.
• Language Skills: Ability to read, write, and communicate effectively in English.
• Age: 18 – 30 years old.
• Commitment: Willingness to complete a full year (12 months) of training with practical exposure in a technical environment.

Required Documents

Ensure you submit the following documents with your application:

• Updated CV.
• Certified copy of your ID document.
• Certified Matric certificate/statement of results.
• Proof of banking details (letter from the bank).
• Proof of tax registration (SARS letter).
• Letter of disability from a doctor (if applicable).
• Proof of residence.
• Evidence that your household income is less than R350k per annum.

Also check: Transnet Apprenticeships 2025

Application Process

1. Prepare your CV and all required documents.
2. Submit your application to Mukuru before the commencement date: 01 March 2024.

Note: Only shortlisted candidates will be contacted. If you do not receive a response within two weeks of applying, please consider your application unsuccessful.

Equal Opportunity Employer

Mukuru is committed to diversity and inclusion. Applications from candidates of all backgrounds and persons with disabilities are highly encouraged.