Company Hiring :Capitec Bank Ltd
Salary: Market Related
Job Title :Call Centre Agent E
Location Country: South Africa
Job Location Province Gauteng
Job Location City/Town: Johannesburg

Purpose Statement

• To execute the client account opening process (client on-boarding) for Business Bank clients, focusing on sustainable value, optimal productivity and end-to-end customer satisfaction.
   

Experience

Minimum:

• 2+ years administration/processing experience preferably in retail banking 

Ideal:

• 1 – 2 years electronic banking and credit card experience 

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

Minimum:

• Knowledge and    understanding of documentation processing and management principles
• Understanding of the concepts of client service and efficiencies
• Working in an environment of repetitive tasks

Ideal:

• Knowledge of Business Bank products and services
• System and reporting knowledge: BaNCS, BaNCSConnect,Debit Card (Postilian), Credit Card Prime & On-line systems, Footprints, Ghost Conveyor system, CIPRO, ITC/ Transunion, ODS reports
   

Skills

• Communications Skills
• Administration Skills
• Attention to Detail
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Competencies

• Delivering Results and Meeting Customer Expectations
• Adhering to Principles and Values
• Analysing
• Following Instructions and Procedures

Conditions of Employment

• Clear criminal and credit record

How to apply for Capitec Bank Ltd- Sales Support

Apply here for Capitec Bank Sales Support

Applications closing dates: Not listed