Tsebo Facilities Solutions is Looking for South African Jobseekers with grade 12/matric qualification for permanent Call Centre Agent job opportunity in Johannesburg, Gauteng.

• Company Name: Tsebo Facilities Solutions
• Job Title: Call Centre Agent
• Location: Johannesburg, Gauteng, South Africa
• Job Type: Permanent
• Closing Date: 10 March 2025
• Reference Number: TSE250304-1

Call Centre Agent Vacancy at Tsebo Facilities Solutions

Also check: Sales Assistant Learnerships at Givaudan

Duties:

Answer Calls

Answer all helpdesk related calls within 20 seconds.

Skills and Competencies:

• MS Office Suite
• Knowledge of equipment, materials and suppliers used in facilities management
• Excellent client rapport
• Excellent listening skills
• Excellent writing skills (spelling and grammar) 
• Ability to accurately translate a verbal conversation into writing
• Ability to deal with irate customers
• Good time Management
• Proficiency in English; knowledge of additional languages is a plus
• Preferably an understanding of the FM environment but not a requirement · Attend to Phone Calls and Emails
• Logging client requests

Also check: Yes Learnerships Opportunity at SGS

Requirements:

• Grade 12 (non-negotiable) plus…. ·
• Computer literacy