- Company Name: FNB (First National Bank)
- Job Title: FirstJob Learner
- Location: Johannesburg, South Africa
- Time Type: Part Time
- Job Requisition ID: R35396
FNB (First National Bank) Learnership : FirstJob Learner
FNB (First National Bank) is inviting unemployed South African jobseekers with grade 12 to apply for their Learnership Programmes in Johannesburg, South Africa .
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The Learner role is a development role in which the role incumbent will be completing a formal, registered qualification while gaining work experience During the period of employment, the Learner will be responsible for delivering tasks in order to execute predefined work objectives such as research, analysis, administration, process and project work that add value to the business area The Learner will be expected to fulfil all the requirements of the qualification.
Additional work-related training will be provided a required
- Identify and escalate potential risks that may lead to increased costs.
- Demonstrate cost consciousness and awareness of personal contribution to costs.
- Increase knowledge and understanding of financial processes and adheres to required operating standards.
- Adhere to the Organisation's shared values, service standards and Treating Customers Fairly (TCF) outcomes with regards to customer interaction.
- Resolve customer dissatisfaction/complaints and takes ownership of the problem. Communicates with customers according to agreed standards.
- Collect customer feedback to help improve customer service.
- Ensure that product knowledge and advice is technically accurate.
- Work with enhanced processes and procedures to maintain operational efficiencies.
- Ensures that quality standards are adhered to.
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