PG Group Learnerships 2025
PG Group Learnerships 2025
PG Group is inviting South African job seekers to apply for its Work Integrated Learning - Contact Centre Trainee program. Successful applicants will be responsible for managing the front desk of a service centre, providing operational support, and ensuring professional customer service. They will also process internal sales, manage customer complaints, and ensure adherence to company policies and procedures.
Learnerships Details
- Company Name: PG Group
- Job Title: Contact Centre Trainee
- Location: South Africa (Multiple Provinces)
- Closing Date: 30 January 2025
About PG Group
PG Glass, a division of PG Group, is a leading supplier of auto and building glass replacement services in Southern Africa. The company operates over 110 Fitment Centres that provide services including PG Glass Medic® chip repair, windscreen replacements, and residential and commercial glass installations. Additionally, PG Glass operates a 24-hour contact centre to assist customers and process insurance claims. The company ensures high-quality service by fitting only genuine glass brands such as Shatterprufe®, Safevue®, OE glass, Armourplate®, LLumar®, and PG SmartGlass®.
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Requirements
Educational Background:
- Minimum Grade 12
- TVET qualification
Experience:
- Sales experience (advantageous)
- High level of product knowledge in the automotive glass industry
- Strong customer service focus
Skills:
- Computer literacy (imperative)
- SAP experience (advantageous)
- Problem-solving skills
- Excellent interpersonal and communication skills
- Strong telephonic communication skills
Attributes:
- Self-motivated and independent
- High energy
- Ability to work under pressure
- Professional approach to business
- Customer service-driven
- Complete tasks promptly
How to Apply
Required Documents:
- Certified copy of ID
- Updated CV
- Certified copies of academic qualifications
Application Steps:
- Prepare your documents as listed above.
- Visit the PG Group careers website.
- Search for "Work Integrated Learning - Contact Centre Trainee."
- Select the province where you wish to apply.
- Complete the online application form.
- Upload the required documents.
- Submit your application before the closing date (30 January 2025).
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