Grade 12 entry Call Centre Vacancy at dept of labour
The Department of employment and labour opens a new exciting no experience Grade 12 Entry level call centre vacancy , which was listed on the new dpsa circular 33. if you are currently looking for a job a exciting career opportunity awaits you.
Vacancy overview
REQUIREMENTS : Senior Certificate / Grade 12 or equivalent. 0 – 6 months’ experience.
Knowledge: Batho Pele Principles. Telephone Etiquette. Call centre operating
system. Skills: Computer Literacy. Interpersonal. Communication. Listening.
Customer focused.
DUTIES : Answering incoming calls (Inbound). Handle outgoing calls (Outbound).
Maintain employer’s database. Handle electronic enquiries Evaluate the quality
of the calls received and provide advice on Standard Operational Measures.
How to apply for Department of employment and labour Jobs
Employer overview
The Department of Employment and Labour is the department of the South African government responsible for matters related to employment, including industrial relations, job creation, unemployment insurance and occupational health and safety.
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Lastupdate : 17 September 2023