Company Hiring : Capitec Bank Ltd
Salary: Market Related
Job Title: Helpdesk
Location Country: South Africa
Job Location Province: Gauteng
Job Location City/Town: Johannesburg

Purpose Statement
To coordinate and lead the Contact Centre Helpdesk team to achieve business objectives by mee7ting targets while focusing on client service; ensuring that a high quality service is delivered to all Capitec Bank branches.

Also check:Nedbank : Grade 12 Entry level Multi-Skilled Consultant careers opportunity

Experience
To be developed

Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
A relevant degree in Management or Commerce
Knowledge
Min:

Leadership best practices
People management principles
Customer Relationship Management (CRM)Contact centre environment
Ideal:

Capitec Bank products, processes and systemsHR principles and processes
Knowledge of contact centre systems / ticket management system e.g. Avaya and STrack
Skills

How to apply

Apply here : https://careers.capitecbank.co.za/job/Johannesburg-Team-Leader-Helpdesk-GT/765627801/

Posted 26 January 2022 – CLOSING DATE : Not listed